Terms & Conditions

Our service and check over works are carried out by experienced technicians who take the upmost pride to solve any problems with the highest integrity.

All of our service fees are inclusive of 45 minutes on site labour, if the technician for any reason believes the service will go over the allocated time, i.e. an Evaporative system may be on the second
story or for safety a second set of hands is needed then our standard pricing will apply charged in 15 minute increments ($33). All needed parties will be informed of this before additional labour is
charged.

Our inspection and check over fee is inclusive of 30 minutes labour, if the technician believes additional time is required to successfully determine would issues are on the system then our standard pricing will apply charged in 15 minute increments ($33). All needed parties will be informed of this before additional labour is charged. If there are multiple units on site, the first unit will be charged at our normal rate and any unit onwards will be charged @ $87.

With all Multi Head systems, If there are multiple indoor units on site off the same outdoor unit, the first unit will be charged at our normal service rate and any other indoor unit onwards will be
charged @ $66.

If we attend site and the system requires a hydro clean ($250), it will be charged at our minimum inspection & check over, with the additional of $110inc GST for the hydro clean. Any additional unit will be charged at $116.

Please note we have strict 14-day accounts with all invoicing after works have been completed. In some cases, with larger jobs we require progress payments to be paid before works are carried out.